Symbius Medical Corporate Philosophy

With all the medical supply companies in the world, it’s hard to choose which is best for your needs. Unless you’re been referred to a specific company by a medical professional or a loved one, deciding which company to go with can be a bit like bobbing for apples. Researching online can complicate matters, with many medical supplies companies’ websites flashing images and sale prices across the screen. We believe it’s time for responsible, accountable medical equipment companies to take the lead in the healthcare industry; we’re leading by example.  

Things are different at Symbius, where customer service is our passion. We follow an unwritten philosophy: if you err on the side of the customer, you’ll never make a bad decision.  We truly care about the customer because we are also end-users. Keeping the customer top-of-mind is what drives us in everything we do, and we believe the right thing for you is the right thing for us. We tie our success to your success. If we do a great job for you then we know we are performing well as a home medical equipment company.   

We’re selling clinical expertise with every product, to every customer. In addition to exceptional customer service, every medical supply and product we offer is backed by the clinical expertise of our people. Medical supply home delivery is about much more than bringing the equipment to our customers. All Symbius employees undergo continuous training and education, so when your equipment or supplies arrives, our trained employee can answer your questions, and we encourage customers to call with any question they may have. We have been serving our customers nationwide for over 17 years, and we offer a 24-hour on-call service. Call our helpful customer service line today, to learn how we can help you.

Source: http://www.symbiusmedical.com/symbius-medical-corporate-philosophy/